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IT Service Management Health Assessment Procedure

$40.00

Provides initial assessment procedure on the entire ITIL Service Management processes aimed to control the healthiness and stability of the IT environment. Describes key process and operational collateral in a form of documents, procedures & templates, required to maintain efficient Service Management framework. Provides Benchmark overview on ITIL Service Management Key Performance Indicators (KPIs) and their targets across all processes. The procedure will point out areas of improvement and will enable the set up of efficient service management as well as bring confidence in delivering any Continuous Service Improvement (CSI) program aimed to secure environmental stability and efficiency. Ultimately, this will increase the healthiness of every IT environment, bring proactiveness and significantly reduce the risk of service outages and negative client experience.

Provides initial assessment procedure on the entire ITIL Service Management processes aimed to control the healthiness and stability of the IT environment. Describes key process and operational collateral in a form of documents, procedures & templates, required to maintain efficient Service Management framework. Provides Benchmark overview on ITIL Service Management Key Performance Indicators (KPIs) and their targets across all processes. The procedure will point out areas of improvement and will enable the set up of efficient service management as well as bring confidence in delivering any Continuous Service Improvement (CSI) program aimed to secure environmental stability and efficiency. Ultimately, this will increase the healthiness of every IT environment, bring proactiveness and significantly reduce the risk of service outages and negative client experience.

You will be able to score the healthiness of your IT environment and understand key evaluation criteria. This procedure might transform into Continuous Service Improvement roadmap for your organization helping to understand the importance of having efficient and effective Service Management in place.

This form will point out and list to the key collateral in a form of documents, procedures, forms and templates to support the integration and effective functioning of any of the ITIL Service Management Processes.

This form will represent the key measurements in form of KPIs along with their market recognized targets, to enable holistic view for efficiency and revel key focused areas of improvement.