This form will represent a detailed offering summary for Experience Management, including concept description, implementation, cost structure, RACI, measurement and ongoing governance. It will help every innovation roadmap looking to focus on client experience and introduction of Experience Management as key enabler and contributor to measure success, service quality and more revenue realization.
This form will represent a detailed offering summary for Experience Management, including concept description, implementation, cost structure, RACI, measurement and ongoing governance. It will help every innovation roadmap looking to focus on client experience and introduction of Experience Management as key enabler and contributor to measure success, service quality and more revenue realization.
The Form will provide a conceptual overview on Experience Management offering.
The users are going to get familiar with the key implementation milestones, including roles and RACI.
The form is going to provide a detailed cost structure and implementation approaches/ plans based on required scalability.
It will present the key measurement criteria and suggest ongoing governance required for effective operations.
