ITIL Change Management CSI Use Case

One of the primary benefits of an IT Change Management CSI program is the significant enhancement in the success rate of changes implemented within the organization. By applying a structured CSI approach, organizations can systematically improve how changes are planned, executed, and reviewed, leading to more effective change processes. Further, integrating AI use cases into the IT Change Management CSI program represents a strategic approach to optimizing change processes within an organization. By leveraging AI technologies, organizations can enhance decision-making, streamline workflows, and proactively manage risks associated with IT changes.